Data and Privacy (GDPR)

The following information is presented in order to comply with the General Data Protection Regulation (GDPR) which is a European Union (EU) law that took effect on May 25, 2018.

Privacy policy

We are committed to maintaining your privacy and have a legal duty under the Data Protection Act to protect any information we collect from you.

You can visit www.potsandpanscottage.com website safe in the knowledge that you do not have to disclose any personally identifiable information about yourself. However please be advised that the hosting site WordPress, as with all other websites does collect cookies and other non-personally identifiable information about your browsing activity. WordPress sites, including the comments sections on posts, have been upgraded to be GDPR compliant.

The only way we can gain any personal information about you is if you complete the ‘contact us’ or ‘booking enquiry’ forms. This information will only be used by us to address your booking enquiry or question.

The type of personal information we collect includes your name, telephone number, and email address.

If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

No credit card details are collected by this website, all payments for bookings made through this website are collected by PayPal UK. We have no access to that information.

What personal data we collect and why we collect it

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Visitor comments may be checked through an automated spam detection service.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How will we use your information?

We will only use your information for the purposes for which it was supplied. This may include; managing and administering your booking, providing the information requested by you, responding to complaints or enquiries, administering refunds, requesting payment and verifying your identity when required.

We will not contact you with information about new developments, products, services and special offers by post, telephone and automated means such as email. We will not disclose your information to anyone else.

To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.

Access to your information

You can contact us at any time at info@potsandpanscottage.com to obtain details of the personal information we may hold about you.

Information security

Our website is covered by HTTPS, however, please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted.

Links

We do offer links to other websites in order to provide information or help. However, we hold no responsibility for the accuracy of their content.

Likewise, we take no responsibility for sites that may link to us.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Disclaimers and Limitation of Liability

We take care to ensure that the information contained on this website is accurate and up-to-date. However, we make no representations or warranties about the accuracy, completeness, reliability or suitability for any purpose of the information published in this site, which may contain inaccuracies and typographical errors.